PRIVACY POLICY
This Privacy Policy explains how MNTR Inc. (“MNTR,” “we,” “us,” or “our”) collects, uses, discloses, and protects information in connection with the National Arena League mobile application, related web-based application services, and features (collectively, the “NAL App” or “Service”).
The NAL App is operated by MNTR Inc. in connection with the National Arena League (“NAL”). By using the NAL App, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
The information we collect depends on how you use the NAL App and which features you choose to use.
Account Information
When you create an NAL Fan Account, we may collect information including your email address, display name, favorite NAL team, account status and role, account creation information, and records showing acceptance of applicable Terms of Use, Community Guidelines, and Privacy Policy.
We do not require users to create an account merely to access every portion of the NAL App. Certain interactive features may require an account.
2. Information From Your Activity
When you use interactive features, we may collect information associated with that activity. This may include Pick ’Em selections, results and records, leaderboard information, poll participation, Fan Forum posts, comments and replies, reports or moderation activity, fan photo or video submissions, captions and other submitted information, feature preferences, notification preferences, and other interactions with NAL App features.
Some information you submit to community features may be visible to other users.
3. Fan-Submitted Content
If you submit photographs, videos, comments, posts, captions, or other content through the NAL App, we may collect and store that content along with information associated with the submission.
You should not submit personal information about another person without appropriate authorization. Use and moderation of submitted content are also governed by the NAL App Terms of Use and Community Guidelines.
4. Device and Technical Information
When you access or use the NAL App, certain technical information may be collected automatically. Depending on the technology used to provide the Service, this may include device type, operating system, browser type, Internet Protocol (IP) address, app or browser identifiers, pages or features accessed, dates and times of access, general usage information, referring information, crash reports, error logs, performance information, and security-related information.
We may use this information to operate, secure, maintain, analyze, and improve the NAL App.
5. Location Information
Certain present or future NAL App features may use location information. For example, location may eventually be used to provide location-relevant teams, games, venues, content, promotions, notifications, or other fan experiences.
Where required by the device or applicable law, the NAL App will request permission before accessing precise device location.
You may decline location permission or disable location access through your device settings. Certain location-dependent features may not function if location access is disabled.
The availability of this provision does not mean that precise location is collected when no location-enabled feature is active.
6. Notifications
If you enable notifications, the NAL App may process information necessary to deliver push notifications to your device. Notifications may include information concerning games, scores, league news, teams, NAL Network programming, fan features, account activity, or other NAL-related content.
You can generally manage notification permissions through your device settings and, where available, settings within the NAL App.
7. How We Use Information
We may use information collected through the NAL App to create and maintain NAL Fan Accounts; authenticate users; provide app features and services; maintain user preferences; operate Pick ’Em, leaderboards, polls and fan voting; operate community and forum features; display fan-submitted content; provide relevant notifications; develop location-based features where authorized; moderate community activity; investigate violations; prevent fraud, abuse and manipulation; protect users and the Service; diagnose technical problems; analyze performance and usage; improve and develop features; respond to support requests; comply with legal obligations; and protect the rights and safety of MNTR, NAL, NAL teams, users, and others.
8. Marketing Communications
Creating an NAL Fan Account does not automatically enroll you in marketing email communications solely by virtue of account creation.
Where marketing communications are offered, users may be provided a separate opportunity to opt in. Operational or transactional messages relating to your account, security, confirmations, policy changes, or use of the Service may still be sent when necessary to provide or administer your account.
9. How Information May Be Disclosed
We may disclose information when reasonably necessary to operate and support the NAL App. This may include disclosure to service providers that perform services on our behalf, such as account authentication and database providers, cloud hosting and infrastructure providers, email-delivery providers, app distribution or platform providers, analytics providers, technical-support providers, security and fraud-prevention providers, and other vendors necessary to operate or improve the Service.
These providers may process information in connection with the services they provide to us.
10. National Arena League and Related Operations
Because the NAL App operates in connection with the National Arena League, information may be used or disclosed as reasonably necessary to provide league-related features, administer fan programs, support participating NAL organizations, operate promotions, provide requested services, or administer league and app operations. Any use remains subject to this Privacy Policy and applicable law.
11. Sale of Personal Information
MNTR does not sell personal information for monetary consideration.
We may disclose information to service providers and other parties as described in this Privacy Policy in order to operate, secure, analyze, support, and improve the NAL App.
Certain privacy laws may define terms such as “sale,” “sharing,” or “targeted advertising” more broadly than an ordinary exchange of information for money. Where applicable law provides specific rights regarding such activities, MNTR will provide the rights and disclosures required by that law.
12. Legal and Safety Disclosures
We may preserve or disclose information when we reasonably believe doing so is necessary to comply with applicable law, legal process, or governmental requests; enforce the NAL App Terms of Use or Community Guidelines; investigate fraud, abuse, security incidents, or illegal activity; protect the rights or property of MNTR, NAL, NAL teams, users, or others; protect the safety of individuals or the public; or respond to an emergency involving potential harm.
13. Data Security
We use reasonable administrative, technical, and organizational measures intended to protect information associated with the NAL App. However, no online service, database, transmission method, or storage system can be guaranteed to be completely secure.
Users are responsible for maintaining the confidentiality of their account credentials and should notify us if they believe their account has been compromised.
14. Data Retention
We may retain information for as long as reasonably necessary to provide and maintain the Service; maintain an active account; fulfill the purposes described in this Privacy Policy; maintain security and prevent abuse; resolve disputes; enforce agreements; maintain appropriate business records; and comply with legal obligations.
Retention periods may vary depending on the type of information and the reason it was collected.
15. Account and Data Deletion
Users may request deletion of their NAL Fan Account through functionality provided in the NAL App, when available, or by contacting appsupport@thenationalarenaleague.com.
Deleting an account may result in deletion or de-identification of account information and associated activity, subject to applicable legal, security, fraud-prevention, backup, and recordkeeping requirements. Certain information may be retained when permitted or required by law.
16. Children and Younger Users
The NAL App is intended for users who are 13 years of age or older. We do not knowingly permit children under 13 to create NAL Fan Accounts.
If we learn that an account belonging to a child under 13 has been created or that personal information was collected from a child under 13 in circumstances requiring parental consent, we may take steps to restrict or delete the account and associated information as appropriate.
Users between the ages of 13 and 17 should use the NAL App with the permission of a parent or legal guardian. A parent or guardian who believes a child under 13 has provided personal information through the NAL App may contact us at appsupport@thenationalarenaleague.com.
17. Third-Party Services and Links
The NAL App may contain links to or integrations with third-party websites and services, including ticket providers, merchandise providers, social-media services, video or streaming providers, sponsors, partners, and team websites.
Third-party services operate under their own privacy policies and practices. MNTR is not responsible for the privacy practices of independent third parties.
18. Analytics and Service Improvement
We may use analytics and similar technologies to understand how users interact with the NAL App, diagnose problems, measure feature usage, improve performance, and develop new features.
Depending on the technology used, these services may process technical information such as device identifiers, IP addresses, usage events, and similar information. We will provide additional disclosures or choices where required by applicable law.
19. Your Choices
Depending on the features available and your device, you may be able to control certain information and permissions by updating your NAL Fan Account information; changing notification permissions; changing location permissions; choosing whether to participate in optional features; opting in or out of marketing communications where offered; requesting account deletion; and adjusting applicable device or browser privacy settings.
20. Privacy Rights
Depending on where you live, applicable privacy laws may provide rights concerning your personal information. These may include rights to request access, correction, deletion, or information regarding how certain personal information is processed.
MNTR will respond to valid privacy requests as required by applicable law and may need to verify the identity of the person making the request. Requests may be sent to appsupport@thenationalarenaleague.com.
21. Changes to This Privacy Policy
We may update this Privacy Policy as the NAL App, our technology, or applicable legal requirements change. The current version and effective date will be displayed within the NAL App.
If we make material changes, we may provide additional notice through the NAL App or other appropriate means.
22. Contact Us
Questions, requests, or concerns regarding this Privacy Policy or privacy practices associated with the NAL App may be directed to: